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The Goldman Sachs report delved into the impact that AI will have on various professions, scoring from 0 to 100 the degree to which each job will be affected:
Jobs that will be greatly affected by AI.
– Administrative Jobs (impact 45 out of 100): this category encompasses a variety of roles, detailed below.
- Administrative Assistants: perform a wide array of administrative and office tasks such as answering phone calls, scheduling appointments, drafting correspondence, filing, and data entry.
- Receptionists: greet visitors, answer phone calls, direct calls to appropriate staff, and provide general information about the organization.
- Data Entry Clerks: input data into computer systems, databases, or spreadsheets and verify the accuracy of the data entered.
- File Clerks: maintain and organize files, documents, and records, and retrieve information upon request.
- Mail Clerks: sort, distribute, and process incoming and outgoing mail, including packages and documents.
- Office Clerks: provide general support to office operations including answering phone calls, filing, organizing and maintaining office supplies, and performing various administrative tasks.
- Customer Service Representatives: interact with customers and clients, handle inquiries, complaints, and requests, and provide information about products and services.
- Accounting Clerks: perform basic accounting tasks such as billing, invoices, accounts payable and receivable, and bookkeeping.
- Human Resources Assistants: support HR staff, performing tasks like scheduling interviews, processing paperwork, and maintaining employee records.
- Legal Assistants: provide administrative support to lawyers and other legal professionals, performing tasks like drafting legal documents, organizing case files, and conducting research.
– Professionals (34%): although professional roles require a level of specialization, some of their tasks can be assisted or enhanced with AI.
– Technical Professionals and Associates (31%): these roles might include technicians in areas like health, engineering, or information technology.
Jobs with medium impact.
– Managers (29%): even though management requires human leadership skills, parts of their responsibilities, such as data-driven decision making, can be assisted by AI.
– Military Occupations (22%): some military tasks can be automated or assisted by technology, though human judgment will still be essential.
– Skilled Agricultural, Forestry, and Fishing Workers (21%): although many of these roles require manual skills, automation can assist in specific tasks.
Jobs that will be slightly affected by AI.
– Service and Sales Workers (15%): many roles in sales and services can be assisted by AI, but the human touch will remain crucial for customer interactions.
Jobs that will hardly be affected by AI.
– Elementary Occupations (8%), Machinery Operators, Assemblers (7%), and Skilled Trades Workers (4%): these roles often require specific manual skills and human judgment that is hard to replicate with current technology.
The above is an excerpt from the book “Keys to Artificial Intelligence” by Julio Colomer, CEO of AI Accelera, also available in a mobile-friendly ebook version.
At AI Accelera, our goal is to make the vast potential of Artificial Intelligence accessible to businesses, professionals, startups, and students from all over the world. See how we can help you.